Please reach out to us at enquiries@mynewbaby.uk if you cannot find an answer to your question.
We suggest babies have had their six week check prior to attending our baby massage classes. Baby massage is suitable for pre-crawling babies.
We try to be as fair as possible to our existing and new customers. Because of this, we offer a first-come, first-served sign-up to our classes. Sign up for updates to ensure you know when classes are available to be booked.
We are currently finalising our venues for 2023. We operate out of West Sussex and try to find suitable venues that have plenty of facilities and nearby parking for our customers. We also offer virtual and one-to-one or group home-based classes.
Of course! However we do not recommend signing up to more than one class a day as this would be too much for young babies and would not be appropriate for their age and stage of development.
Unfortunately we are not able to provide refunds. Because our classes are scheduled in short, five-week blocks we hope that customers can attend all of those they sign up to.
Yes. Our classes run in five week blocks and customers sign-up and pay for five weeks at a time.
We are hoping to be able to continue our classes for the foreseeable future, however in the event of a local or national lockdown, classes will be refunded to you, less costs (including venue higher).
Should a customer be unwell with covid-19 symptoms we ask that you and your baby do not attend mynewbaby classes. In this instance unfortunately classes cannot be refunded as the class will go-ahead without you. We appreciate this might not be ideal for some customers, however in order to keep everyone as safe as possible, and for us to continue to operate our little business during these somewhat uncertain times, it is necessary for us to operate in this way. Thank you for your understanding.
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